Account Cloud Privacy Policy

Last updated: June 2, 2026

Account Cloud Inc ("Account Cloud", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hosted accounting platform and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We collect information you provide when you register for an account, use our Services, or contact us for support, including:

(a) Account registration information such as name, email address, company name, and billing information;

(b) Customer Data — financial records, transaction data, and other information you upload to or store within the platform;

(c) Communications you send us, including support requests and feedback.

1.2 Information Collected Automatically

When you access our Services, we automatically collect certain technical information, including:

(a) Log data such as your IP address, browser type, pages visited, time and date of access, and referring URLs;

(b) Device information including hardware model, operating system, and unique device identifiers;

(c) Usage data about how you interact with our platform, including features used and actions taken;

(d) Cookies and similar tracking technologies as described in Section 6 below.

1.3 Information from Third Parties

We may receive information about you from third-party services you connect to our platform, such as payment processors and financial institution integrations, to the extent permitted by those services and your authorization.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

(a) Provide, operate, maintain, and improve our Services;

(b) Process transactions and send related information such as confirmations and invoices;

(c) Respond to your comments, questions, and requests and provide customer support;

(d) Send technical notices, updates, security alerts, and administrative messages;

(e) Monitor and analyze trends, usage, and activities in connection with our Services;

(f) Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities;

(g) Comply with legal obligations and enforce our agreements;

(h) Carry out any other purpose described to you at the time the information was collected.

We do not sell your personal data to third parties. We do not use your Customer Data to train machine learning models or for any purpose other than providing the Services to you.

3. HOW WE SHARE YOUR INFORMATION

3.1 Service Providers

We may share your information with third-party vendors and service providers that perform services on our behalf, such as hosting, data storage, payment processing, and customer support. These parties are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to meet national security or law enforcement requirements.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our platform of any change in ownership or use of your information.

3.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

4. DATA RETENTION

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Customer Data is retained for the duration of your subscription and for up to 30 days following termination of your account, after which it is securely deleted or anonymized. You may request earlier deletion of your data subject to applicable legal obligations. Back-up copies of Customer Data are retained for a minimum of 30 days as described in our Terms of Service.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

While we take reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information and encourage you to use a strong, unique password for your Account Cloud account.

In the event of a data breach affecting your personal data, we will notify you without undue delay and in any case within 72 hours of becoming aware of the breach, as required by applicable law.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

(a) Strictly necessary cookies — required for the operation of our platform, such as maintaining your login session;

(b) Analytics cookies — help us understand how users interact with our platform so we can improve it;

(c) Preference cookies — remember your settings and preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Services may not function properly.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

(a) Access — the right to request a copy of the personal data we hold about you;

(b) Correction — the right to request correction of inaccurate or incomplete personal data;

(c) Deletion — the right to request deletion of your personal data, subject to certain exceptions;

(d) Portability — the right to receive your personal data in a structured, machine-readable format;

(e) Objection — the right to object to our processing of your personal data in certain circumstances;

(f) Restriction — the right to request that we restrict the processing of your personal data.

To exercise any of these rights, please contact us at hello@accountcloud.app. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

8. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. THIRD-PARTY LINKS AND INTEGRATIONS

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you use in connection with our platform.

10. INTERNATIONAL DATA TRANSFERS

Account Cloud is operated in the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

Where required by applicable law, we implement appropriate safeguards for international data transfers, such as standard contractual clauses approved by relevant data protection authorities.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or a prominent notice within the platform.

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Account Cloud Inc
Farmington Hills, Michigan
Email: hello@accountcloud.app